Slack

Connect PostDog with Slack

Get real-time PostDog notifications in Slack. Stay on top of new messages, campaign completions, and team updates without leaving your workspace.

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Why connect Slack with PostDog?

Instant Alerts

Get notified the moment a customer sends a WhatsApp message. Never miss an important conversation or let response times slip.

Team Collaboration

Bring WhatsApp conversations into your team's workflow. Discuss customer issues, assign follow-ups, and collaborate all within Slack.

Faster Response

Reduce average response time by routing WhatsApp notifications to the right Slack channels. Your team stays responsive without context-switching.

Key Capabilities

Real-Time Notifications
Instant

Receive instant Slack notifications for new WhatsApp messages, contact opt-ins, campaign completions, and system alerts as they happen.

Channel Routing
Organized

Route different notification types to specific Slack channels. Send sales inquiries to #sales, support requests to #support, and campaigns to #marketing.

Team Alerts
Collaboration

Mention specific team members or groups when high-priority WhatsApp messages arrive. Set up escalation rules for unanswered conversations.

Campaign Summaries
Reporting

Receive automated campaign reports in Slack when broadcasts complete. See delivery rates, read rates, and response metrics at a glance.

Set up in 3 steps

1
Add PostDog to Slack

Click "Add to Slack" from your PostDog settings. Authorize the PostDog bot to post messages in your workspace.

2
Choose your channels

Select which Slack channels receive which types of PostDog notifications. Create new channels or use existing ones.

3
Set notification rules

Configure which events trigger Slack notifications, set quiet hours, and customize message formatting to match your team's preferences.

Ready to connect Slack?

Set up in minutes, no coding required.

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